Returns Policy

30 Days money back guarantee.

If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 30 days of receipt.

To be acceptable for return items should be unused, unopened and have any original seals intact. 

All packaging and/or cellophane wrapping and tamper resistant seals must be intact; otherwise the item will be considered unfit for re-sale and will not be accepted by our returns department.

We recommend a photograph is taken of the item prior to returning it if you are concerned about damage during its return journey.

To ensure we process your return and refund as quickly as possible, please follow the procedure below.

Returns Procedure:

Please contact via customercare@beautygogo.co.uk . Your message should contain the Order Reference Number from your order confirmation email as well as a full explanation of your reason for returning the goods.

We will e-mail you back with instructions on how to return the product.

Goods must be in their original packaging with any seals intact and in an unused and re-saleable condition.

Re-package the parcel using strong packaging and ensure it is sealed securely to avoid damage during transit. Please enclose your dispatch note/receipt within the parcel.

Request a proof of postage. Without this, you will be unable to make a claim, should the return parcel go missing. (Please note: Beauty Go Go will not be liable for lost returns.)

Please allow up to 30 working days (excludes weekends and public holidays), for action of your return. Terms & Conditions apply

 
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